Business improvementfor service businesses.

Explore consultancy programmes and optional software for the work your business handles. Each programme has a defined scope, applied to your customers, processes and team.

Construction and project delivery

For contractors, project managers and specialist firms coordinating enquiries, tenders, jobs and delivery teams.

Organise the route from enquiry to completed work. Consultancy programmes clarify the sales pipeline, project handover, responsibilities and management information before introducing new tools.

Optional monthly software

Project planning; Tender and quote register; Site records and variations; Calls and sales follow-up.

Explore programmes and software

Estate agencies and property management

For estate and letting agencies, property managers and facilities teams handling enquiries, portfolios, occupiers and maintenance.

Improve enquiry follow-up, property onboarding, maintenance handovers and portfolio reporting. Consultancy establishes the process and responsibilities; software supports the selected parts of the customer journey.

Optional monthly software

Property and contact records; Maintenance and inspections; Viewings and follow-up; Renewals and document reminders.

Explore programmes and software

Care and support providers

For providers organising business administration, staff processes, property information and management routines.

Use consultancy to improve administrative handovers, management routines and commercial processes. Where appropriate, Connect offers sector-specific operational modules alongside the relevant business tools.

Optional monthly software

Support and placement records; Recruitment, training and induction; Property, rota planning and costs; Commissioner relationships and opportunities.

Explore programmes and software

Consultancies and professional services

For owner-led firms managing enquiries, proposals, client onboarding, delivery and recurring work.

Clarify which clients and services to focus on, organise sales follow-up and make the handover into delivery consistent. Defined programmes use your service information, roles and working examples.

Optional monthly software

CRM and enquiry handling; Proposals and onboarding; Project and capacity planning; Client communication and reporting.

Explore programmes and software

Agencies and technical services

For teams coordinating opportunities, project work, customer requests, retainers and renewals.

Make sales-to-delivery handovers clearer, organise recurring service work and give the team a consistent way to handle customer requests. The programme focuses on a defined process with agreed outputs.

Optional monthly software

Project handover and work tracking; Service requests and portals; Retainer and renewal reminders; Reporting and marketing follow-up.

Explore programmes and software

Choosing a programme

We confirm the business problem, relevant inputs, deliverables and fee before work starts. Software is optional and carries its own monthly scope. An industry example does not mean every listed tool is included in a single package.

Tell us about
your business.

Describe what you want to improve. We’ll help you identify the right programme and explain the scope, timetable and fee.

growth@tifa.co.uk ↗

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TIFA Business Review
TIFA Business Review

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